Payment assistance

You may request financing through Home Comfort Suppliers by filling out our form and submitting it. You should receive an approval/declined within 3 business days

Payment Options

If you do not feel comfortable making your purchase with an online payment at the final check out screen, please check the box that states "Pay by Phone." Your order will be completed on our web system, and you will receive a phone call to complete your payment transaction. Please feel free to contact us if we do not get back to you quickly enough.

Product buyers Knowledge

If you click on the bigger text in the "Browse Products" box you will go to a page that will help you understand how to purchase that product. This is a knowledge based page, dedicated to assisting you on your purchase.

If you are declined

Please see our FAQ page on Declined Payments. You will find this link at the bottom of every page, Except this page.

Search for products

If you do not find the product you are looking for, use the search selection. Use the keywords such as model name, model number, or model type.
If you cannot find what you are looking for, please contact us by phone. We will do our best to locate the product for you despite the product being on our site or not. We can be reached at:

630-588-0920 Main Office

866-819-4423 Toll Free.

630-868-8549 Fax

Can not find your product

Please Contact Us by phone to locate your product. We can be reached at:

630-588-0920 Main Office

866-819-4423 Toll Free.

630-868-8549 Fax

My Account:

Change your password
You may change your password as often as you like. If you feel as if your account is being altered in any way, please change your password. It is recommended you use a common password that you will remember, but hard for others to get.

Change your name and address
If you have moved and you are making a new purchase, please take note that you will need to alert the card company of your new address first before your transaction will be approved by our payment gateway. It is recomended that you use you card address and put your current address in the SHIP TO column.

Change your E-Mail Address
We send all of your receipts to your logged e-mail address. Be sure the address you change is valid and accessible to you.

Opt in/out of Subscriptions
All of our clients in our database will receive information, updates, or promotional pieces. If you wish not to receive this information, please login and go to My Account and click on Opt in/Out of subscriptions.

View Orders
If you have cleared your cache on your computer, or you are logging in from another computer, it is possible you will not see your previous order.

Cancel Items or Orders
If you are on our automatic filter program you can select to cancel this program at any time. Orders shipped cannot be cancelled. They will arrive by the shipping company selected. Please see our Returns and Refunds Policy on our FAQ page.

Recently Viewed Items
You can look at the items you have viewed after you have left the Home Comfort Suppliers web site and came back. This feature allows you to go back to an item you were looking at, at a previous time.